Return & Refund Policy
Welcome to TeeVar.com. We value your satisfaction and aim to provide a seamless shopping experience. Please review our Return & Refund Policy to understand the process and conditions.
Exchange & Refund Policy
Exchange Policy:
- We offer a 7-day exchange policy from the date of delivery.
- To be eligible for an exchange, you must request it within 48 hours of receiving your order.
Refund Policy:
- You may request a refund within 48 hours of receiving your order.
- Refunds will be processed once we receive the returned product in its original condition.
Conditions for Exchange & Refund
Replacement will not be provided if:
- Any component of the product is missing or damaged.
- Tags are missing.
- A receipt proving the purchase is missing.
- The product is damaged.
- The items have been worn or washed.
Important Notes:
- It is mandatory to capture a video/photo before shipping the package or handing it to our courier partner.
- If the customer’s pin code is non-serviceable by our courier partners, the customer is liable to self-ship the product(s). The shipping charges up to ₹100 are 100% refundable if the customer receives defective or wrong product(s).
Packaging & Condition
- Kindly pack the product(s) properly to prevent damage during transit.
- Ensure the product(s) are in unused condition with all tags and packaging intact.
How to Initiate a Return or Exchange
- Contact Us: Reach out to our customer support team within 48 hours of receiving your order to request a return or exchange.
- Prepare the Package: Ensure the product is in its original condition, with tags, packaging, and the receipt.
- Capture Evidence: Take a video or photo of the product before shipping it back.
- Ship the Product: If applicable, self-ship the product to us and provide the tracking details.
Contact Information
For any questions or to initiate a return or exchange, please contact our customer support team at support@teevar.com or call us at [your contact number].
Thank you for shopping with TeeVar.com!
TeeVar Team